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Support Operational Safety With Honeywell Voice

Within warehouses and distribution centers (DCs), managers and operators are working tirelessly to implement new safety protocols to improve worker confidence and well-being. Utilizing Honeywell Voice technology reconfirms your commitment to worker safety as you adapt to a “new normal” in the warehouse. In addition to its ease of use for employees wearing face masks and its minimal touch capabilities, Honeywell Voice technology is easy to maintain — with sanitation protocols and best practices aimed at helping you reduce workplace risks. 

Whether your operations have remained open during recent times, you’ve hired more staff to meet additional customer demands, or you are facing the prospect of reopening, you are undoubtedly making changes to your working environment to encourage worker safety. In addition to establishing social distancing boundaries, increasing hygiene practices, and utilizing personal protective equipment (PPE) — such as N95 masks, safety eyewear and protective gloves manufactured by Honeywell Safety and Productivity Products — facilities already using Honeywell Voice technology and mobile devices can achieve safer working environments by following proven best practices for use and simple cleaning guidelines.

Honeywell Voice technology works seamlessly in conjunction with PPE equipment. Its wireless, mobile devices are powered by software capable of detecting and understanding spoken commands in more than 40 languages — even when uttered from behind a face mask. Additionally, the devices can be configured for connectivity with minimal handling, reducing the risks associated with cross-contamination.

Individual Use Devices and Components 

Honeywell Voice technology and its mobile devices — such as the SRX3 wireless headset and A700x series of body-worn computers — can be assigned to individual users (instead of shared) for improved hygiene. 

However, if the units must be shared, their associated consumable components should be removed and replaced daily in single-shift operations, or at the start of each new shift. Consumable components that can be replaced include individual headbands and a protective windscreen that shields the microphone. Shared components include A700x body-worn terminals and the snap-in radios on the SRX3 headset. 

Note: To improve hygiene, Honeywell discourages sharing headbands among operators. 

As an additional option, A700x terminals can be mounted on a vehicle using the Honeywell vehicle mount adapter — instead of worn on the body — to minimize potential cross-contamination in a shared-device environment. Thanks to Honeywell Voice’s proprietary TouchConnect™ system, headsets and terminals pair automatically, with no handling necessary, to further minimize the risk of cross-contamination from contact.

Best Practices in Safe Voice Technology Use

To further enhance the safety and hygiene of associates as they return to work, Honeywell recommends the following best practices for use of voice technology and devices:

  • Give each associate his or her own set of devices. 
  • Do not permit sharing of headbands and protective microphone windscreens.
  • Train associates on how to properly sanitize and clean devices and replace consumables before and/or after use.
  • Demonstrate to associates that the voice headset can be used while wearing a mask that shields the nose and mouth. 
  • Train associates how to operate a device while wearing gloves. 
  • Install vehicle mounts for the terminal to avoid body contact and potential cross-contamination.