In our current, pandemic-influenced environment, it should come as no surprise that surveys of companies with supply chain organizations have found automation to be top of mind. After all, such solutions can increase productivity, accuracy and throughput while helping operations safeguard worker health with social distancing and other safety protocols. Our own research has found that 43% of large (1,000+ employees) companies cite improving automation processes in distribution centers (DCs) as one of their top three business goals. More than half of those same respondents, however, believe their organization is unprepared to achieve that objective. This paradox introduces an aspect of risk.