Augmented Reality Offers a New Vision to DC Maintenance Operations
Unplanned downtime and lost productivity can cost a DC hundreds of thousands of dollars per hour. Customer service levels can also suffer, potentially creating losses that are not as easily measured.
There is a technician shortage in the material handling industry that, if not properly addressed, can severely limit throughput. Using Honeywell Intelligrated’s technology better equips material handling technicians and mechanics to work on specialized equipment and prevent costly downtime.
Incorrect preventive maintenance will cause downtime situations. We have seen countless situations where customers say, “If you could only see what I’m looking at right now, would allow us to solve problems faster." By having augmented reality glasses on-site at customer facilities, we can actually see the problem and tell the technicians onsite how to address the issue. TechSight is an augmented reality solution where we’re really driving the “see what I see” aspect of technical support maintenance.
To many, the concept of smart glasses technology still seems like something out of a science fiction novel. Combining live video, audio, augmented reality (AR) overlays and secure networking capabilities, smart glasses give a wearer the ability to project images to a remote third party and receive information within their field of view. As smart glasses technology has matured rapidly in recent years, early adopters have sought to utilize its vast potential in industrial applications; the material handling industry is no exception.