Take a step back to December 2013. During the last shopping weekend before Christmas, <a href="https://www.wsj.com/articles/online-retailers-stole-christmas-many-shoppers-say-1387988761?tesla=y" target="_blank">e-commerce sales jumped 37 percent from the year before</a>, challenging retailers and carriers to meet delivery… Read More
Tips and tools
To meet consumer demand for more convenient delivery options, many retailers have adopted the buy online and pick-up-in-store (BOPIS, or "click-and-collect") order fulfillment model. Depending on your service level agreement (SLA), customers expect orders to be ready for pickup usually within 1-3 hours. Unfortunately, many retailers make this… Read More
The months of November and December are more critical to your retail distribution center (DC) than any other time of the year. As consumers make a run on retail stores and websites in search of the perfect holiday gift, a lack of preparation can spell certain disaster for your operation.
Order fulfillment has become more complex than… Read More
Attracting and retaining a productive, engaged workforce are two of the greatest challenges distribution center (DC) operators face. As previous generations continue to exit the labor pool, they leave a vacuum that's being filled by millennials who bring a unique set of values to the workplace. Employers must appeal to their desires for… Read More
With order fulfillment and replenishment activities accounting for up to 65 percent of total warehouse expenses, labor management software (LMS) proves invaluable in offsetting escalating labor costs. From increased efficiencies, accuracy and throughput to reductions in errors, training time and turnover, LMS repeatedly demonstrates its ability… Read More