Throughput, uptime and productivity are all performance attributes that can make or break distribution, fulfillment and manufacturing operations. If your DC is not hitting its daily targets in each of these areas, your customer service levels can suffer, labor costs can rise, and profits can quickly erode. To maximize performance in these areas, many companies are investing in proven technologies and installing new equipment or systems.
Incorrect preventive maintenance will cause downtime situations. We have seen countless situations where customers say, “If you could only see what I’m looking at right now, would allow us to solve problems faster." By having augmented reality glasses on-site at customer facilities, we can actually see the problem and tell the technicians onsite how to address the issue. TechSight is an augmented reality solution where we’re really driving the “see what I see” aspect of technical support maintenance.
The Connected Distribution Center increases enterprise asset and system reliability to help you:
- Run the operation with more visibility and control
- Reduce downtime incidents
- Lower maintenance costs
In combination with our comprehensive Lifecycle Support Services, the Connected Distribution Center can also help you optimize system performance through:
To many, the concept of smart glasses technology still seems like something out of a science fiction novel. Combining live video, audio, augmented reality (AR) overlays and secure networking capabilities, smart glasses give a wearer the ability to project images to a remote third party and receive information within their field of view. As smart glasses technology has matured rapidly in recent years, early adopters have sought to utilize its vast potential in industrial applications; the material handling industry is no exception.
Plan on it
Service organizations typically provide field service through either centrally managed technicians dispatched from a principal location or regionally managed technicians based locally. Each approach offers benefits but also fundamental disadvantages that can prevent a swift resolution to critical service issues.