Coaching and mentoring allow you to quickly identify employees who may require coaching based on user-defined performance and efficiency criteria. Managers can also quickly determine an employee’s maximum productivity level and provide real-time supervisory input. GoalPost LMS acts as a historical repository of associate progress and supervisor coaching efforts.
- Automatically identify associates eligible for coaching
- Track supervisor coaching performance
- View coaching statistics by facility, department, process and employee
- Identify training opportunities through automated identification of low and high performers
- Improve processes by incorporating methods of the most productive employees into standard operating procedures