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The Resident Maintenance Model

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The prolonged operating hours of today’s automated fulfillment and distribution centers leave little time for repairs, preventive maintenance and benchmarking the relative health of a system. In order to avoid costly downtime, more and more DC operators and e-retailers recognize the value of a resident maintenance program that offers guaranteed uptime, staffing, and unlimited access to engineers and support staff. This white paper covers five mission-critical benefits of implementing a resident maintenance program, supported with real-world anecdotes.

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