Intelligrated offers OnTimeParts.com, the industry’s most comprehensive material handling parts procurement website, backed by a world-class parts fulfillment operation and parts support services delivered by knowledgeable part specialists. Through OnTimeParts.com and comprehensive parts support, Intelligrated makes it easy to find, order and receive replacement and spare parts for material handling equipment.
Parts services from Intelligrated feature:
OnTimeParts.com provides access to more than 70,000 OEM and commodity parts with in-stock and availability information. OnTimeParts automatically syncs with Intelligrated’s Customer Service & Support Dashboard to provide specific parts information for a customer systems, making it easy to identify the correct parts. OnTimeParts provides users easy access to order history, order status and OEM cross-reference part numbers. When operations need critical parts right away, Intelligrated provides parts 24X7 from a dedicated emergency inventory using routine same-day shipping.
Click here to access OnTimeParts.
Live Parts Assistance and Ordering
Intelligrated offers live support by field-experienced specialists Monday through Friday from 8 a.m. to 8 p.m. EST. Emergency and after-hours spare parts support is available through the 24X7 technical support team.
For parts assistance call 877.315.3400 or visit OnTimeParts.
Genuine OEM Parts
Intelligrated knows the importance of using genuine OEM parts over aftermarket replacement parts and optimizes the process of finding parts that work seamlessly with existing equipment to minimize downtime and ensure superior material handling system performance. Visit OnTimeParts.com for competitive pricing and a reliable stock of OEM and commodity parts. Intelligrated offers genuine replacement parts for the following systems and machinery:
- FKI Logistex®
- Real Time Solutions®
Intelligrated also offers genuine OEM parts from these reputable component brands:
- Cutler Hammer®
- Itoh Denki®
- SEW Eurodrive®
Parts Assemblies, Crash Kits and Warranty Administration
Intelligrated makes it easy to replace parts and assemblies with replacement kits, assembles, and specialized crash kits for mission critical equipment. Should a warrantied part fail, Intelligrated handles the paperwork and files a claim to get the correct spare back on the shelf.
Parts Assessment and Recommended Spare Parts Kits
Intelligrated’s knowledgeable parts engineers take inventory of existing equipment and spares to provide recommended spare parts kits to ensure operations have critical spares in-stock, on-site to minimize downtime in the event of a part failure.
Onsite Parts Inventory Management System Design and Spare Parts List Validation
Intelligrated parts engineers design and implement fully-stocked spare parts inventory management systems and examine existing inventory to confirm customers stock the right parts in proper quantities.
Parts by Equipment and Obsolescence Identification
Intelligrated reviews legacy systems and continuously evaluates equipment to check for obsolete parts. This ensures customers stock the correct quantities and compatible replacements that adhere to updated energy efficiency and safety standards.